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Services
Cabin Crew
Cabin crew ensure passenger safety by conducting pre-flight checks, demonstrating safety procedures, and handling emergencies. They provide excellent customer service, assisting with seating, meals, and comfort while addressing passenger needs. They communicate effectively with passengers and the flight deck, ensuring smooth operations. Additionally, they maintain professionalism, adhere to regulations, and promote a positive in-flight experience.
CSA
An airport customer service executive assists passengers with check-ins, reservations, baggage, and special needs while addressing inquiries and complaints. Key skills include communication, empathy, problem-solving, and adaptability, often requiring proficiency in foreign languages. Education options include 10+2, ITI courses, or an NSQF Level 4 Certificate in Airline Customer Service. Relevant experience in event management, reception, or call centers is beneficial for this role.